HOW TO SPA













Please call or visit the spa in advance to make reservations for treatments. At the time of your reservation, please have a credit card or gift certificate available. Friday, Saturday and Sunday are the busiest days and are typically booked in advance, but please feel free to call us on short notice as we may have had cancellations.

To enjoy your experience to the fullest, we recommend you arrive at least 15 minutes prior to your scheduled appointment time. Arriving 30 minutes prior will allow you to check in, fill out your intake form, change into your spa attire and enjoy the eucalyptus steam room. Please understand that your treatment will end on time so the next guest will not be inconvenienced. Late guests will receive the time remaining of their treatment. The normal fee will remain unchanged.

Please note that we do require 24 hours' notice for appointment cancellations and 48 hours for packages. Any appointments canceled over the time requirements or those who do not show will be charged $40.

Certain treatments should not be performed on those with severe medical conditions or those who are pregnant. Please notify the team when you are making an appointment of any health issues that may be of concern. Some conditions may require a doctor’s approval.

Prenatal Massage. Clients receiving a massage need to be at least 12 weeks along or have consent from a physician.

Special Considerations

To maintain a peaceful and relaxing atmosphere, we ask that cell phones be turned off and left in your locker.

Complimentary snacks, tea and spa water are available in the Sanctuary. Spa meals and beverages are also available for purchase.

For the safety of your children, The Apothecary Spa does not allow any children under the age of 16 in the spa unless they are receiving treatments with an adult. Generally, a 15% to 20% gratuity is appropriate and subject to your discretion.

We reserve the right to refuse treatment or discontinue treatment to anyone demonstrating behavior that is perceived as inappropriate by any member of the team. Your feedback is essential in providing you with the best treatment possible. We encourage you to communicate with the team regarding your comfort and experience.













 

This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information (PII)” is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your or other details to help you with your experience.
When do we collect information?
We collect information from you when you enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect visitor information?

We work hard to protect The Apothecary Spa and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

We encrypt many of our services using SSL.

We offer you two-step verification when you sign-up to use any of our services.

We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

We restrict access to personal information to The Apothecary Spa employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Do we use “cookies?”

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders.

Third-party Disclosure

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other users.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and linked sites.
We have implemented the following:
We along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
How does our site handle do not track signals?
We honor do not track signals and do not track plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.

• Process orders and to send information and updates pertaining to orders.

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

• NOT use false, or misleading subjects or email addresses.

• Identify the message as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can:

• Follow the instructions at the bottom of each email.

• And we will promptly remove you from ALL correspondence.